• Can KielTech Solutions offer installation of software too?
Yes, KielTech Solutions Corp. offers professional consulting services to implement Advanced Function Presentation Software from IBM and others. This Includes but is not limited to:
Print Services Facility (MVS, VM & VSE, iSeries)
InfoPrint Server for OS/390, z/OS and iSeries
InfoPrint XT Transforms for z/OS
InfoPrint Manager for Windows
TCP/IP and SNA Printing
Dialogue from Exstream Software, Inc.
Group1 - DOC1, CODE1 and MailStream Software Support
All IBM mainframe printing utilities
• Can KielTech Solutions help me select the right printer?
Yes, KielTech Solutions can help you decide which printer solution best fits your needs. Just give us a call at 330-497-5321 or email us at paul@kieltechsolutions.com
• Who can I call when I have questions about my IBM printer?
When you purchase your IBM printer from KielTech Solutions, you can always call with questions. If you have questions, we will find answers. With more than 24 years experience in the printer business, we can answer all your questions.
• Who do I call when my printer is not working?
KielTech Solutions also offers IBM Maintenance Agreements for all the printers we sell. If the question is technical in nature, call us at 330-497-5321. If the printer seems to have a hardware problem, call IBM Service at 1-800-IBM-SERV or 1-800-426-7378. When you call IBM, you will need the printer's machine type and serial number.
• Can KielTech Solutions help with Code-V or IGP Printing?
Yes, IBM offers an excellent line of industrial printers like the New IBM 6500 Line Matrix and the New IBM 6700 Thermal Label printers. KielTech has extensive experience assisting customers with implementation of these solutions.
• Does KielTech Solutions offer non-IBM Printer Solutions?
In most cases, KielTech Solutions Corp. will find an IBM Printer to fit your computer output requirements. If not, KielTech Solutions will find one that fits your needs. Unusual Network Adapters, special cables, special media needs are just some of the situations KielTech Solutions has experience solving.
• Can KielTech Solutions convert my continuous forms check printing to Laser Printers with MICR capability?
Yes, KielTech offers IBM MICR Printers from Rosetta Technologies. These printers use MICR toner to fully compose negotiable documents on blank safety stock. Your logo, your bank's logo, your endorcement signature, as well as routing and account information are printed on the checks. This provides private security and saves money, paper, time and errors for one of your most important applications. Call today and see how we can help you create, test, and certify your new check design.
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